Privacy Policy
Effective Date: March 1, 2026
Welcome to Spreadex Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Information We Collect
We collect and process the following types of personal data:
- Identity Data: name, date of birth, gender.
- Contact Data: email address, postal address, phone number.
- Account Data: username, password, account preferences.
- Financial Data: payment card details, bank account information, transaction history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your personal data to:
- Provide, operate, and maintain our casino services.
- Verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
- Process your transactions and manage your account.
- Improve and personalize your experience on our website.
- Communicate with you, including sending you updates, promotional offers, and other information related to our services, where you have consented to receive such communications.
- Detect, prevent, and address fraud, security breaches, or other illegal activities.
- Comply with legal obligations and resolve disputes.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Your consent.
- Performance of a contract with you.
- Compliance with a legal obligation.
- Our legitimate interests, provided they do not override your rights and freedoms.
4. Sharing Your Information
We may share your personal data with:
- Regulatory and law enforcement authorities as required by law.
- Third-party service providers who perform services on our behalf, such as payment processors, identity verification providers, IT and hosting services, and marketing agencies.
- Affiliated companies within the Spreadex group for operational purposes.
- Other parties with your consent or at your direction.
All third parties are required to protect your personal data and use it only for the purposes we specify.
5. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.
8. Your Rights
You have the following rights regarding your personal data:
- The right to access your data.
- The right to rectify inaccurate or incomplete data.
- The right to erase your data, subject to legal obligations.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with the UK Information Commissioner’s Office if you believe your data protection rights have been violated.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Spreadex Casino
Privacy Officer
Spreadex Limited
1st Floor, 10 Lower Thames Street
London, EC3R 6EN
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0123